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Introduction

​Ironscales protects your employee's and your inboxes from advanced phishing attacks that other security solutions miss, with the only software that combines AI and human insights. If you are a SecureNet MSP client, you may have Ironscales installed.

Learning Objectives:

 

  • What is Phishing

  • Introduction to Ironscales

  • Learn how to recognize Phishing emails

  • How to report suspicious emails

 

Please read and take the quiz at the end of the page. 
 

Don't have Ironscales? Click on the link below to get more details.
f you are not sure, please contact us at Connect@securenetmsp.com

What is Phishing

Definitions: phishing, spear phishing, whaling, smishing and vishing, and CEO fraud

Phishing: A cyberattack where attackers deceive individuals into giving sensitive information by impersonating legitimate sources, often via email.

Spear Phishing: A targeted phishing attack that customizes emails for specific individuals or organizations using gathered information for credibility.

Whaling: Spear phishing aimed at high-ranking individuals, like executives, to obtain sensitive information.

Smishing and Vishing: Phishing attempts via SMS (smishing) or voice calls (vishing), using urgent messages to provoke immediate responses.

Clone Phishing: A near-identical copy of a legitimate email with malicious links or attachments.

CEO fraud: A tactic where attackers impersonate the CEO to trick employees into transferring money or revealing information.

Recent trends used in phishing attacks

AI and Machine Learning: Attackers are leveraging AI to create more sophisticated and personalized phishing emails, making them harder to detect.

Voice Cloning: Using AI to clone voices for vishing attacks, making fraudulent calls sound more convincing.

Cloud Exploitation: Cybercriminals abuse cloud services like Microsoft Azure to create disposable email accounts and websites or landing pages for phishing campaigns.

Multi-Stage Attacks: Combining phishing with other attack vectors, such as ransomware, to gain initial access and then escalate the attack.

Potential impact on organizations

Financial Losses: Phishing attacks can lead to significant economic losses through direct theft, fraudulent transactions, or the costs associated with mitigating and recovering the attack.

Reputational Damage: A successful phishing attack can damage an organization's reputation, eroding customer trust and potentially leading to a loss of business.

Operational Disruption: Phishing attacks can disrupt business operations by causing system outages, data breaches, or the deployment of malware and ransomware.

Legal and Regulatory Consequences: Organizations may face legal and regulatory penalties if they fail to protect sensitive data, leading to compliance issues and fines.

Psychological Impact on Employees: Employees targeted by phishing attacks may experience stress and anxiety, affecting their overall well-being and productivity.

You're doing great!

Your almost done! Please remember to do the quiz at the end.

Introduction to Ironscales

How does Ironscales work

Ironscales is an anti-phishing tool that uses AI-driven threat detection, real-time alerts, community insight, and automated remediation to effectively detect and respond to phishing attacks, helping organizations safeguard against email threats.

Ironscales Platform

Ironscales Dashboard: The main interface of Ironscales platform is where admins can access features such as the Incident Inbox, Threat Assessment, and other settings to manage phishing incidents and security settings.

Incident Inbox: A feature within Ironscales where phishing incidents are gathered, analyzed, and managed, allowing IT admins to investigate, classify, and take action on suspicious emails flagged by the system and users.

Platform benefits and how it enhances security posture

Ironscales employs advanced AI and machine learning for real-time threat detection and remediation, effectively addressing sophisticated phishing attacks Its AI-powered MSOAR titled THEMIS automates threat classification and remediation, improving efficiency.

The platform offers inbox-level protection by continuously monitoring email threats and integrates with existing security systems for streamlined incident response.

With crowdsourced intelligence from over 25,000 threat hunters, it enhances threat detection and user training to empower employees against phishing attempts.

Overall, Ironscales strengthens organizational security against email threats.

Analytics, Reporting, and User Awareness

Incident Review: Analyze phishing incidents for types, frequency, and impact.

Pattern Identification: Recognize email trends and sender domains to assess risks.

Severity Metrics: Measure potential damage and attack occurrence rates.

Report Summary: Compile insights and recommendations for security improvements.

Key Metrics: Assess protection via detection rates and user engagement.

Simulated Campaigns: Test employee awareness and response to phishing.

User Training: Educate staff on identifying phishing threats.

Feedback: Provide training based on simulation performance for a more focused training.

Ready to test your knowledge?

What is Phishing?
What is spear phishing?
What is whaling?
Are suspicious emails monitored by IT Admins?
How do attackers use AI and machine learning in email attacks?
What is the purpose of the Incident Inbox in Ironscales?
Are attackers able to change their voice in a phone call?

Please give us feedback about this training.

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